If you want to get to a decision-maker, it’s always necessary to go through the secretary first

Secretaries largely determine who gets access to their manager

Appointments should be scheduled at least two or three weeks in advance

Chilean business culture is not as bureaucratic as other Latin American countries

Make a point of confirming the appointment, before your visit to Chile and upon your arrival

Generally, Chilean businesspeople are conservative thinkers and take business ethics seriously

Business will move at a relatively slow pace

it may be necessary to take several trips before the transaction concludes

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