General

Korean companies have traditionally been characterized, by a high degree of both centralization and vertical hierarchy

South Korean businesspeople, particularly top executives, are extremely busy and their crowded schedules may cause them to be a few minutes late for appointments

Do not express anger or annoyance if your contact is late

It is important to make an appointment a few weeks in advance of a business meeting

Business travelers, should always arrive on time

Traffic is often a cause for delay

When entering a group meeting, the senior member of your party should enter the conference room first, then the next highest ranking person, and so on

The Koreans will be seated according to their rank

Punctuality is expected at social events

Managers expect that their instructions will be obeyed

Although leadership is hierarchical and paternalistic, it is also infused with the Korean concept of inwha, which emphasises the harmony necessary between people of equal rank and standing

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