General

Latvians enjoy using their phone and they will gladly receive your call

Contact by email may take a while before you receive an answer

Email is often preferred in the business environment, because there is a clear written record that can easily be referenced

They do not show their emotions while discussing business, and their verbal communication style is simple and direct

Most Latvians speak more than one language

If you want to break the ice, try to learn some Latvian words and surprise your host

Latvians shake hands with all participants at both the beginning and the end of meeting

Latvians prefer to get straight to the point without small talk

To get things done, it is best to invest in regular and constant direct interaction

Eye contact is an important

Many Latvians speak Russian

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