Business Meeting

Be punctual

If you cannot be on time, make a phone call to inform the other person

A sign that a business relationship has developed, its when two people simultaneously raise a toast, and interlock arms to down their drinks

Have your business cards ready before each meeting

It is not necessary to have your business cards translated. An English version is acceptable

Kissing and hugging are bad ideas, unless your partner is a very good friend

It is important to show special consideration to the elderly

In buildings, it is expected that men keep the door open until every woman has passed

Greetings should include a firm handshake and direct eye contact

If there are a number of people, they should all be greeted individually

Men should wait for a woman to extend her hand and Polish men will sometimes kiss a women on the hand, as a sign of respect

If you wish to meet with someone, you will have to make an appointment in advance

Letters should be addressed to the company rather than to a specific person

When entering the meeting room, wait for your host to point you to the place where you are going to sit

If in the meeting room there are people you do not know, wait also for a third person to carry out the introduction

The language of brochures and other promotional materials of your company, should be in the language with which you communicate with your business partner

A first meeting may be with a middle manager, rather than the actual decision maker

Poles are known for being straight-talkers, but they still try to be diplomatic about their opinions, so as not to offend their business partners

Expect some small talk and getting-to-know-you conversation before business is discussed

Business is conducted slowly. You will have to be patient

Presentations should be clear, accurate and detailed

You should have charts and figures to back up your claims, where necessary

People in higher positions might arrive late to a meeting, in order to demonstrate their status and importance

Trying to use the Polish equivalents is always considered as a friendly gesture

Refrain from calling your Polish partner after work hours

When approaching a Polish company for the first time, it is advisable to use written communications, to prevent misunderstandings and difficulties

There is still a strong tendency to use individual titles in Polish society

Until invited to do otherwise, men should be addressed as Pan (Mr) and women as “Pani” (Mrs)

Be yourself. Do not try to hide your emotions and feelings

If you are in a group, avoid conducting private conversations

You should not speak with your hands in your pockets

The standard greeting is a firm handshake

If a woman is a passenger in a car you are driving, it is polite to open the door for her and let her enter first

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